Last updated: 15 September 2026
Moreton Bay Property Care (“we”, “us”) respects your privacy. This policy explains what personal information we collect, how we use it, and your rights, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
When you request a quote or contact us by phone, email, our website forms or social media, we may collect your name, phone number, email address, property address and details about the work you need done.
How we use it
We use your information to respond to enquiries, prepare quotes, schedule and carry out work, invoice for completed jobs, and follow up on the service we provided. We do not sell or rent your personal information to anyone.
Storage and security
Enquiries and job records are stored with our website host and in our business email and job-management systems, which use industry-standard security. We keep records only as long as needed for warranty, accounting and legal purposes.
Third-party services
Our website may use analytics services (such as Google Analytics and Microsoft Clarity) that may collect information about your device and visits, including pages viewed and interactions, using cookies or similar technologies, and we advertise on platforms such as Google and Meta (Facebook/Instagram). These platforms have their own privacy policies. You can disable cookies in your browser at any time.
Access, correction and complaints
You can ask to access, correct or delete the personal information we hold about you at any time. Contact us at enquiries@mbpropertycare.com.au or on 0466 493 152 and we will respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).